Shipping policy

Shipping Policy

Thank you for shopping at theDotCart.com. We are committed to delivering your order safely and on time.

Shipping Coverage

We currently ship across all serviceable locations within India.

Order Processing Time

All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Cash on Delivery (COD) orders may require confirmation via call or SMS before dispatch.

Shipping Time

Estimated delivery time: 5–7 business days from the date of dispatch.
Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances.

Shipping Charges

Shipping charges (if any) will be displayed at checkout before payment.
We may offer free shipping on selected products or promotional offers.

Cash on Delivery (COD)

COD is available for most serviceable PIN codes across India.
Please ensure someone is available at the delivery address to receive and pay for the order.
Repeated refusal of COD orders may result in COD service being disabled for future purchases.

Order Tracking

Once your order is shipped, you will receive a confirmation message/email with tracking details to monitor your delivery status.

Delivery Delays

While we strive to deliver within the estimated time, delays may occur due to:

Remote location access issues
Weather conditions
Public holidays or strikes
Courier partner delays
Incorrect address details

We appreciate your patience in such situations.

Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate. theDotCart.com will not be responsible for delivery failures due to incorrect information provided by the customer.